Frequently Ask Questions
Here are some frequently asked questions. If you don't see your question, feel free to reach out via the question box below!
Products & Services
The health and well-being of our patrons and staff are paramount, and we thank you for patience and patronage!
Prices
Flavors & Tastings
Like all businesses in New York (and the world over), we have been impacted by the virus, and have adapted our business practices. Though we used to offer in person tastings of our cakes at our Manhattan and Long Island locations, we have currently suspended them. All orders are placed over the phone. Curbside delivery is available for all cake orders–we are currently NOT accepting in person pickups of cakes.
The health and well-being of our patrons and staff are paramount, and we thank you for patience and patronage!
Yes, we do offer cake tastings, which must be scheduled in advance (no walk-ins please). We do like to give people an idea of pricing over the phone or email prior to scheduling an appointment. Once scheduled, the consultation generally lasts a 1/2 hour to an hour, in which time we discuss design options as well as try a sampler of our cake flavors and fillings. Note that we offer consultations at both the Long Island bakery location as well as the Manhattan sales office, so please note for which location you are being scheduled. Also, please be on time so that you are given all the time you were allotted.
Like all businesses in New York (and the world over), we have been impacted by the virus, and have adapted our business practices. Though we used to offer in person tastings of our cakes at our Manhattan and Long Island locations, we have currently suspended them. All orders are placed over the phone. Curbside delivery is available for all cake orders–we are currently NOT accepting in person pickups of cakes.
The health and well-being of our patrons and staff are paramount, and we thank you for patience and patronage!
At this time, we do not charge for a standard consultation, in which you will be offered our standard cake flavors and fillings sampler. If you would like to try a specific cake flavor or filling that is not part of the sampler, please let us know in advance; there is a $35 fee for this, collected in advance via credit card. There is generally no charge for cake consultations for vegan or eggless options, though there may be a charge for gluten-free, organic and sugar-free cakes; contact us for more information.
Ordering Information
Like all businesses in New York (and the world over), we have been impacted by the virus, and have adapted our business practices. Though we used to offer in person tastings of our cakes at our Manhattan and Long Island locations, we have currently suspended them. All orders are placed over the phone. Curbside delivery is available for all cake orders–we are currently NOT accepting in person pickups of cakes.
The health and well-being of our patrons and staff are paramount, and we thank you for patience and patronage!
At this time, our shop in Long Island is not equipped for purchasing cakes on the spot as we primarily specialize in custom cakes to order, and need two to three weeks to turn cakes around, though we do take rush orders for orders within the week. Note that the Manhattan location is a sales office to meet with customers and offer tasting consultations.
Like all businesses in New York (and the world over), we have been impacted by the virus, and have adapted our business practices. Though we used to offer in person tastings of our cakes at our Manhattan and Long Island locations, we have currently suspended them. All orders are placed over the phone. Curbside delivery is available for all cake orders–we are currently NOT accepting in person pickups of cakes.
The health and well-being of our patrons and staff are paramount, and we thank you for patience and patronage!
As our bakery is located on Long Island, pickups are only available from the Long Island shop. The Manhattan location is a sales office, and no pickups are possible from this location at this time. We do offer delivery services to Manhattan and the 5 boroughs of NYC.